Wednesday, January 10, 2018

The Trust Protocol by Mac Richard

From Amazon:
Trust makes everything better. It's the glue that binds people together. From our families and friendships to our companies and communities, we know that trust is the fuel that drives long-term success and impact. But we also know what betrayal feels like. We know that trust is a fragile, vulnerable gift that can be abused, broken, and exploited with devastating consequences.

In The Trust Protocol, Mac Richard challenges conventional wisdom with biblical insights, humor, and passion as he explains how to

· process the pain of betrayal
· prioritize relationships and work
· discern who to trust
· decide when and how to move on
· deploy trust in even the harshest environments
· develop active integrity

The Trust Protocol provides a clear path not just to manage these tensions but to embrace them in order to experience the genuine connectedness and effectiveness we're created for.


Before I started this review I scanned the last two chapters and the table of contents again to refresh my memory. I was surprised to find that I could remember at least one example or story from each of the chapters just by reading the title again. Mac Richard writes in a compelling informal lecture style, as if you were sitting there at a coffee table with him and he's sharing his passion with you. The Trust Protocol opens with a catching Forward and a heart-warming Acknowledgements. In contrast, the Introduction recaps a mind-blowing account of deceit and lies...all in preparation for chapter one. The trust protocol can't be defined in one single definition (which is why a whole book was written ;), but Richard tells us three things right off the bat: it works, it's hard work, and it will get messy. Oh, and a fourth, it's "absolutely worth it".

He takes us in the next few chapters through his own life examples or accounts of friends, coworkers, or other acquaintances, and shows us how relationships and trust go together. How a specific set of behaviors, actions, and thoughts, lead to a certain result. "The more trust you build, the more influence you have." Many people have asked "why" regarding some situation in their life, and Richard shows us how our blind spots and Scripture and counsel lead us to a place where we come to our knees in worship.

He talks about accountability, pain, (the gift of) betrayal, and responsibility. One section I found most helpful was the latter on responsibility. Some of us tend to take responsibility for things we shouldn't: all of the problem, blame for things we didn't say (or could have said), and other people's choices. Speaking the truth, along with the section on grace and truth at the end of the book were also helpful in clarifying concepts that society in general and Christian circles like to redefine subconsciously, leading us to wrong ways of dealing with people. The chapter "How Many Can You Do When You're Tired?" reinforces the principle of grit, tenacity, and perseverance when relationships get tough. Richard uses Daniel as an example of his GRIT acronym (God-honoring, relentless, intentional, tenacity). And Richard also brings us the sense of community in chapter ten, while he exhorts us to unswervingly hold to the hope we possess--"no matter what".

He concludes this book with a chapter on Staying Power. Not the power to stay, but the power that comes from staying. It's powerful enough to survive suffering, pain, betrayal, and anything else that the real world might throw at you. The Trust Protocol works because it's a part of God's nature, and when we live life the way God intended us to, it works.

"The power of the Trust Protocol--credibility forged through integrity and action--grows through struggle. Rather than being stifled or stymied in challenging situations and environments, relationships grow deeper and get stronger when they're tested and survive to thrive. Every time."




*I received this book free from Baker Books Publishing. All opinions expressed are my own. I was not required to write a positive review. 

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